Developing Framework for Implementing Total Quality Management (TQM) in Sustainable Industrialized Building System (IBS) in Construction Projects

Aawag Mohsen Alawag (), Fahad K. Alqahtani, Wesam Salah Alaloul, M. S. Liew, Abdullah O. Baarimah, Al-Baraa Abdulrahman Al-Mekhlafi and Mohamed A. Sherif
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Aawag Mohsen Alawag: Department of Civil and Environmental Engineering, Universiti Teknologi PETRONAS, Seri Iskandar 32610, Malaysia
Fahad K. Alqahtani: Department of Civil Engineering, College of Engineering, King Saud University, P.O. Box 800, Riyadh 11421, Saudi Arabia
Wesam Salah Alaloul: Department of Civil and Environmental Engineering, Universiti Teknologi PETRONAS, Seri Iskandar 32610, Malaysia
M. S. Liew: Department of Civil and Environmental Engineering, Universiti Teknologi PETRONAS, Seri Iskandar 32610, Malaysia
Abdullah O. Baarimah: Department of Civil and Construction Engineering, College of Engineering, A’Sharqiyah University, Ibra 400, Oman
Al-Baraa Abdulrahman Al-Mekhlafi: Faculty of Leadership and Management, Universiti Sains Islam Malaysia (USIM), Nilai 71800, Malaysia
Mohamed A. Sherif: Civil and Environmental Engineering Department, College of Engineering, University of Hawaii at Manoa, Honolulu, HI 96822, USA

Sustainability, 2024, vol. 16, issue 23, 1-23

Abstract: The construction sector is increasingly shifting towards sustainable and efficient methodologies, with the industrialized building system (IBS) playing a pivotal role in this transformation. Despite this, the adoption of total quality management (TQM) in IBS projects faces significant challenges, including a lack of comprehensive understanding of TQM standards and resistance to change within the industry. This study addresses these gaps by developing a comprehensive framework for implementing TQM in sustainable IBS construction projects. The objective is to enhance project quality and sustainability by addressing critical issues such as limited stakeholder awareness and opposition to TQM adoption. Using qualitative methodology rooted in phenomenology, this study explores the lived experiences of key stakeholders involved in IBS projects, including project managers, construction professionals, and government officials. Data were collected through in-depth interviews to capture their perspectives on TQM integration in the IBS context. The findings highlight the crucial role of TQM in fostering continuous improvement, enhancing stakeholder collaboration, and ensuring adherence to quality standards throughout the project lifecycle. The proposed framework incorporates essential TQM principles such as process optimization, employee engagement, and customer focus, providing a structured approach to overcoming the barriers to effective implementation. Furthermore, the framework promotes sustainability by reducing waste and improving energy efficiency in IBS projects. This study offers valuable insights for construction professionals, policymakers, and industry stakeholders, presenting practical solutions to improve the quality and sustainability of IBS construction. Leadership, cultural transformation, and continuous improvement are identified as key factors for successful TQM integration, ultimately leading to more efficient and sustainable building processes in the construction industry.

Keywords: industrialized building system (IBS); construction industry development board (CIDB); TQM adoption; TQM framework; construction industry (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2024
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