Employee Sustainability: How Green Practices Drive Employee Well-Being and Citizenship Behavior

Yi Wang, Rakhshan Ummar, Tahir Masood Qureshi, Junaid Ul Haq () and Mark A. Bonn
Additional contact information
Yi Wang: Graduate School of Business, Segi University, Kuala Lumpur 50100, Malaysia
Rakhshan Ummar: Department of Management Sciences, National University of Modern Languages, Islamabad 44000, Pakistan
Tahir Masood Qureshi: School of Business & Quality Management, Hamdan Bin Mohammed Smart University, Dubai P.O. Box 71400, United Arab Emirates
Junaid Ul Haq: School of Business & Quality Management, Hamdan Bin Mohammed Smart University, Dubai P.O. Box 71400, United Arab Emirates
Mark A. Bonn: Dedman College of Hospitality & Tourism Management (Ret.), Florida State University, Tallahassee, FL 32306, USA

Sustainability, 2025, vol. 17, issue 3, 1-22

Abstract: Green Human Resource Management (GHRM) has emerged as a critical study area, particularly because of its implications for employee well-being and citizenship behavior. This research aims to unravel the intricate relationships between GHRM practices, employee motivation, sustainability, well-being, and citizenship behavior within the hotel industry. Employing Ability–Motivation–Opportunity (AMO) theory as a foundational framework, a comprehensive model is developed and tested with data collected from four hundred ten hotel employees. Utilizing a cross-sectional methodology and employing the Structural Equation Modeling (SEM) technique for hypothesis testing, this study reveals a substantial positive impact of GHRM on employee motivation, sustainability, well-being, and citizenship behavior. The findings of this research carry significant practical implications for the hotel industry, urging investment in GHRM practices. The investment can enhance employees’ understanding of the hotel’s green management initiatives, fostering motivation and encouraging proactive involvement in environmental protection and resource conservation. This study emphasizes the need for the hotel industry within the hospitality sector to prioritize the adoption of green HRM, highlighting its potential to elevate employee engagement and contribute to the sustainability of environmentally conscious practices. Furthermore, this paper recommends that the hotel industry reinforce sustainable practices among its workforce through training initiatives and environmental awareness seminars.

Keywords: Green Human Resource Management; hotels; employee well-being; employee citizenship behavior; employee motivation; employee sustainability (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2025
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