Court Excellence Model as a tool of improving the organizational efficiency of courts
Joanna Kuczewska (ekojku@univ.gda.pl) and
Sylwia Morawska (smoraw@sgh.waw.pl)
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Sylwia Morawska: Collegium of Business Administration, Warsaw School of Economics
No 1605, Working Papers of Economics of European Integration Division from The Univeristy of Gdansk, Faculty of Economics, Economics of European Integration Division
Abstract:
The measure of organizational efficiency of the judiciary is to meet needs and requirements of internal and external stakeholders. Benchmarking is the process of investigation of the most effective solutions that produce superior performance in organisations. This concept could be successfully implemented in organisation of justice. The aim of the paper is to present the benchmarking concept and possibilities of its implementation using EFQM Business Excellence Model for improving the organizational efficiency of courts.
Keywords: justice; benchmarking; efficiency (search for similar items in EconPapers)
JEL-codes: K10 M10 (search for similar items in EconPapers)
Pages: 17 pages
Date: 2016-04
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http://gnu.univ.gda.pl/~keie/aio41.pdf First version, 2016
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