THE POWER OF MISTAKES: CONSTANT LEARNING CULTURE AND TECHNOLOGY

Wioleta Kucharska

No 61, GUT FME Working Paper Series A from Faculty of Management and Economics, Gdansk University of Technology

Abstract: Change adaptability reflects intelligence and learning capacity. Mistakes are powerful in relation to teaching potency and learning efficacy, but they are not likely to be accepted by organizations. This has become a serious organizational problem. Is it possible to learn without making mistakes? This study conducts an in-depth exploration of the relation between change adaptability and acceptance of mistakes. Organizational learning is crucial for development, and technology is a major driver of growth in today’s fast-changing world. The majority of learning at work is in the form of human interactions. Hence, the question is: How do technology-driven interactions influence adaptability to change via the acceptance of mistakes in the learning process? This study analyzed 380 cases of Polish employees working in knowledge-driven organizations in various industries between November and December 2019. Analysis of moderated moderation was conducted using PROCESS software. The author found that high intensity of contacts via technology supports change adaptability through the acceptance of mistakes only for the IT industry.The main novelty from this study is that the overall “mindset†and working conditions consistency determines the employees' ability to non-formal learning from mistakes and change adaptability. Hence, the consistency of mindset and non-formal working conditions is important. Moreover, it has been noted that the industry factor matters for organizational learning studies.

Keywords: change adaptability; organizational learning; acceptance of mistakes; organizational intelligence; IT industry; knowledge-driven organizations; non-formal learning; learning organizations (search for similar items in EconPapers)
JEL-codes: D83 M14 (search for similar items in EconPapers)
Date: 2020-01
New Economics Papers: this item is included in nep-knm
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