Trust-building in international business ventures

Alexandra Gerbasi and Dominika Latusek
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Alexandra Gerbasi: MTS - Management Technologique et Strategique - EESC-GEM Grenoble Ecole de Management
Dominika Latusek: Department of Management - KU - Kozminski University

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Abstract: Purpose: This article investigates collaboration and coordination practices in the organization whose members come from two countries that differ dramatically in generalized trust: Poland and the United States. Design/methodology/approach: A qualitative field study conducted in Silicon Valley-based American-Polish start-up joint venture. Findings: There are three mechanisms can facilitate collaboration in organizations that differ in generalized trust: frequent interaction that may form a basis for knowledge-based trust, professional cultures that provide common platform for communication, and the presence of intermediaries that possess understanding and ability to communicate of both cultures. Practical implications: The findings can be applied in the context of offshoring projects in knowledge intensive industries. Originality/value: Research presented in this paper investigates collaboration of parties from low-trust and high-trust cultures within one business venture.

Keywords: Interorganizational collaboration; trust; social capital; cross-cultural management; Poland; United States; software development (search for similar items in EconPapers)
Date: 2015
New Economics Papers: this item is included in nep-ppm and nep-soc
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Published in Baltic Journal of Management, 2015, 10 (1), pp.30-51. ⟨10.1108/bjm-04-2013-0056⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-01137667

DOI: 10.1108/bjm-04-2013-0056

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