Can Telemedicine be Effective in Responding to Local Health Needs? Lights and Shadows from the Picture of Piedmont

Bibiana Scelfo (), Marco Grosso (), Marco Dalmasso (), Stefania Bellelli (), Chiara Rivoiro (), Valeria Romano () and Sylvie Occelli ()
Additional contact information
Bibiana Scelfo: IRES - Istituto di Ricerche Economico Sociali del Piemonte
Marco Grosso: A.O.U - Città della Salute e della Scienza di Torino
Stefania Bellelli: IRES - Istituto di Ricerche Economico Sociali del Piemonte
Chiara Rivoiro: IRES - Istituto di Ricerche Economico Sociali del Piemonte
Valeria Romano: IRES - Istituto di Ricerche Economico Sociali del Piemonte
Sylvie Occelli: IRES - Istituto di Ricerche Economico Sociali del Piemonte

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Abstract: Telemedicine (TM) allows health professionals to evaluate, diagnose and treat patients in remote locations using Information and Communications Technology (ICT) thus enabling healthcare access and equity. However, the process of digitalisation strongly depends on local contexts. With the ultimate aim of planning an accre-ditation path for TM services, the Regional Health Direction of Piedmont conducted, in 2017, an investigation through a questionnaire to the local Health Units, which explored several domains as defined by the national guidelines. This survey returned a picture of the implementation status of TM services over the regional territories. The results show that a rich experience exists in Piedmont, however the maturity levels of the different services are wide-ranging, suggesting that central governance is needed to ensure a solid framework for appropriate and sustainable services and to make their integration feasible in the regional Health System.

Keywords: Telemedicine; Policy making; eHealth; Public health; Socio-technical systems; télémédecine; élaboration des politiques; santé numérique; santé publique; systèmes sociotechniques (search for similar items in EconPapers)
Date: 2020-11-18
New Economics Papers: this item is included in nep-ict and nep-isf
Note: View the original document on HAL open archive server: https://hal.science/hal-03114718
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Published in CIST2020 - Population, temps, territoires, Collège international des sciences territoriales (CIST), Nov 2020, Paris-Aubervilliers, France. pp.478-483

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