A Methodological Framework to Support the Sustainable Innovation Development Process: A Collaborative Approach

Martha Orellano, Christine Lambey-Checchin (), Khaled Medini () and Gilles Neubert
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Christine Lambey-Checchin: CleRMa - Clermont Recherche Management - ESC Clermont-Ferrand - École Supérieure de Commerce (ESC) - Clermont-Ferrand - UCA - Université Clermont Auvergne
Khaled Medini: LIMOS - Laboratoire d'Informatique, de Modélisation et d'Optimisation des Systèmes - ENSM ST-ETIENNE - Ecole Nationale Supérieure des Mines de St Etienne - CNRS - Centre National de la Recherche Scientifique - UCA - Université Clermont Auvergne - INP Clermont Auvergne - Institut national polytechnique Clermont Auvergne - UCA - Université Clermont Auvergne, Mines Saint-Étienne MSE - École des Mines de Saint-Étienne - IMT - Institut Mines-Télécom [Paris], FAYOL-ENSMSE - Institut Henri Fayol - Mines Saint-Étienne MSE - École des Mines de Saint-Étienne - IMT - Institut Mines-Télécom [Paris], FAYOL-ENSMSE - Département Génie de l’environnement pour les organisations - Institut Henri Fayol - ENSM ST-ETIENNE - Ecole Nationale Supérieure des Mines de St Etienne
Gilles Neubert: EM - EMLyon Business School

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Abstract: The notion of sustainable innovation (SI) emerged recently in the academic literature and evokes deep changes in organizations' products, processes, and practices to favour the creation of social and environmental value in addition to economic returns. The development of SI implies a collaborative process that requires the orchestration of several actors and streams of knowledge to be successful. Indeed, companies adopting the SI path need structured methodologies to guide the collaboration process with internal and external actors and support the decision process. Nevertheless, the literature has focused on the analysis of determinants and drivers of sustainable innovation development, while the process perspective has been discussed less. Through an in-depth case study in a large-sized company in France, this article proposes a methodological framework to guide the collaborative process in the early phases of sustainable innovation development. The framework relies on a combination of qualitative research and a multicriteria decision aiding method (AHP). The contributions of this work address two main aspects: (i) the conceptualization of sustainable innovation (SI) and (ii) the collaborative process between internal and external actors to develop SI. Firstly, our study leads to two additional dimensions to complete the concept of SI, traditionally based on the three pillars of sustainability (economic, environmental, and social), by adding the functional and relational dimensions. Secondly, concerning the collaborative process to develop SI, our framework proposes a structured methodology following five steps: definition of the project scope, setting actors' motivations, defining satisfaction criteria, proposing SI solutions, and performing a decision-aiding process to define the preference profiles of the key actors.

Keywords: sustainable innovation; customer-driven innovation; collaboration; decision-aiding; case study research (search for similar items in EconPapers)
Date: 2021-08-12
New Economics Papers: this item is included in nep-env, nep-isf, nep-knm and nep-ppm
Note: View the original document on HAL open archive server: https://hal.science/hal-03328101v1
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Citations: View citations in EconPapers (3)

Published in Sustainability, 2021, 13 (16), pp.9054. ⟨10.3390/su13169054⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-03328101

DOI: 10.3390/su13169054

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