Proposal for a 6C model of maturity of integrated risk management in the service sector

Proposition d'un modèle des 6C de maturité de la gestion intégrée des risques dans le secteur des services

Saida Amansou (s.amansou@ump.ac.ma) and Hajar Benjana (h.benjana@ump.ac.ma)
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Saida Amansou: Université Mohammed Premier [Oujda] = Université Mohammed Ier
Hajar Benjana: Université Mohammed Premier [Oujda] = Université Mohammed Ier

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Abstract: Risk is a probable event in terms of its probability of occurrence, it is omnipresent which makes its management an imperative for organizations. As a result, many researchers have fallen in love with developing models to study the degree of maturity inherent in its management. Such models are essential as they allow organizations to test their level of awareness of risks and their ability to manage them. The objective of this research is not only to propose a model for measuring the maturity of integrated risk management but also to analyze the specificities specific to companies belonging to the bosom of the service sector in Morocco. In doing so, it is essential to underline the growing role of services in the Gross Domestic Product (GDP) and in the Moroccan economy as a whole. The service sector created an added value of around 56.5% in 2017, a share largely exceeding that secreted by the secondary (29.5%) and primary (14%) sectors. However, this sector remains, despite the great opportunities seized, threatened by several risks that could jeopardize its performance or even the sustainability of its companies

Keywords: Risk; Maturity model; Integrated risk management; 6C; Services sector; Risque; Modèle de maturité; Gestion intégrée des risques; Secteur des services. (search for similar items in EconPapers)
Date: 2021
New Economics Papers: this item is included in nep-rmg
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Published in Revue du Contrôle de la Comptabilité et de l’Audit, 2021, 5 (4), pp.171-194. ⟨10.5281/zenodo.5821634⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-03690144

DOI: 10.5281/zenodo.5821634

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