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How to Define and Analyze Business Model Innovation in Service

Xavier Pavie, Eva Hsu, Hanns Justus Tillman Rödle and Raquel Orozco Tapia
Additional contact information
Xavier Pavie: PhD Program - ESSEC Business School
Eva Hsu: CUHK - The Chinese University of Hong Kong [Hong Kong]
Hanns Justus Tillman Rödle: School of Business, Economics and Law - GU - Göteborgs Universitet = University of Gothenburg
Raquel Orozco Tapia: UADE - Universidad Argentina de la Empresa [Buenos Aires]

Working Papers from HAL

Abstract: This research deals with the process of business model innovation in services. Definitions and explanations of both general innovation terminologies as well as specific service related once will be given and discussed. Moreover, reasons and implementation strategies will be identified and discussed. Last but not least a case will be elaborated how innovative companies in products can become innovative in services.

Keywords: Business Model; Business Model Canvas; Business Model Innovation; Change Management; Incremental Innovation; Innovation Management; Innovation Strategy; Radical Innovation; Service Innovation; Service Management (search for similar items in EconPapers)
Date: 2013-12-20
New Economics Papers: this item is included in nep-cse, nep-ger and nep-ino
Note: View the original document on HAL open archive server: https://essec.hal.science/hal-00921420v1
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (2)

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