How internet helped firms to cope with COVID-19

Joël Cariolle and Florian Leon

Working Papers from HAL

Abstract: This paper questions whether familiarity with digital technologies helped firms cope with the COVID-19 pandemic. Using data on 31,387 firms from 39 developing and developed economies, our results stress that businesses using website before the crisis showed higher absorption capacities than other firms during the crisis. The positive role of website use was mainly through the adoption of coping strategies, in particular home-delivery services, online sales or remote work. In contrast, the positive effect played by the prior use of internet is not explained by better access to external public (government support) or private (bank loan) financial resources.

Keywords: Covid-19; Internet; Firm; Shock; Resilience (search for similar items in EconPapers)
Date: 2022-06-23
New Economics Papers: this item is included in nep-ict
Note: View the original document on HAL open archive server: https://hal.science/hal-03592617v2
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Working Paper: How internet helped firms cope with COVID-19 (2022)
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