Kompetenzdienstleistungen im Vermittlungs- und Integrationsprozess: eine qualitative Studie

Frank Oschmiansky, Tim Grebe, Sandra Popp, Kristin Otto, Jörg Sommer and Nina Wielage
Additional contact information
Frank Oschmiansky: Rambøll Management Consulting
Tim Grebe: INTERVAL GmbH
Sandra Popp: Rambøll Management Consulting
Kristin Otto: INTERVAL GmbH
Jörg Sommer: INTERVAL GmbH
Nina Wielage: Rambøll Management Consulting

No 201407, IAB-Forschungsbericht from Institut für Arbeitsmarkt- und Berufsforschung (IAB), Nürnberg [Institute for Employment Research, Nuremberg, Germany]

Abstract: "The Vocational and Career Psychology Service (BPS) of the German National Employment Agency has developed four new services for competence assessment. They can be used by job placement officers and case workers to better identify soft skills of their customers and use the results for job search and targeted integration measures. The four services differ in the competencies they assess and in their mode of operation. After nationwide implementation of the services had been completed in 2012, a large evaluation project was commissioned in 2013. The qualitative evaluation project whose results are presented in this report is an integral part of this evaluation. The main research question focuses on the effects that these new services have on the further processes of integration and job search. Other, related research questions focus on the constellations, in which the services are used, the communication about their use between job placement officers or case workers and customers and the use of the results of competence assessment for decision making and further support of customers. Central to this project have been qualitative interviews with job placement officers, case workers and customers in six regions or cities. In each region or city, job placement officers and case workers as well as customers of both jurisdictions of the social code (SGB II and SGB III) have been interviewed." (Author's abstract, IAB-Doku) ((en))

Keywords: Bundesrepublik Deutschland; Assessment Center; berufliche Reintegration; Berufspsychologie; Case Management; Erfolgskontrolle; Fragebogen; kognitive Fähigkeit; Kommunikationsfähigkeit; Kompetenzbewertung; Leistungsmotivation; Psychodiagnostik; psychologischer Dienst; Vermittlungsprozess; Schlüsselqualifikation; Selbsteinschätzung; soziale Qualifikation; Test; Arbeitslose; Zufriedenheit; Arbeitsverhalten; Arbeitsvermittler; Arbeitsvermittlung; 2013-2013 (search for similar items in EconPapers)
Pages: 138 pages
Date: 2014
New Economics Papers: this item is included in nep-ger
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Citations: View citations in EconPapers (1)

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Persistent link: https://EconPapers.repec.org/RePEc:iab:iabfob:201407

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