Neue Wege bei Beratung und Arbeitsvermittlung durch Digitalisierung: Online-Chat ermöglicht Informationsaustausch und gegenseitige Unterstützung (New ways of job counselling and job placement due to digitalisation: Online Chat enables information exchange and mutual support)

Holger Bähr, Hanna Broder, Martin Dietz, Maximilian Förster and Mathias Klier
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Holger Bähr: Institute for Employment Research (IAB), Nuremberg, Germany
Hanna Broder: Univ. Ulm
Martin Dietz: Institute for Employment Research (IAB), Nuremberg, Germany
Maximilian Förster: Univ. Ulm
Mathias Klier: Univ. Ulm

No 202209, IAB-Kurzbericht from Institut für Arbeitsmarkt- und Berufsforschung (IAB), Nürnberg [Institute for Employment Research, Nuremberg, Germany]

Abstract: "The digitalisation creates new opportunities for public employment services to advise jobseekers and place them into employment. The so-called peer-group-based counselling constitutes such an opportunity: In an online chatroom, job seekers may exchange information and ask for or offer support. PES staff present the chat and answer questions asked by participants. Two evaluation studies have analysed effectiveness and causal mechanisms of the peer-group-based counselling. Selected results are presented in the Brief Report." (Author's abstract, IAB-Doku) ((en))

Keywords: Baden-Württemberg; Bundesrepublik Deutschland; IAB-Open-Access-Publikation; Verwaltungsdigitalisierung; Auswirkungen; Bewerbungsverhalten; Gruppendiskussion; Informationsangebot; Online-Community; Kommunikation; Modellversuch; peer group; Arbeitsberater; Arbeitsberatung; soziale Unterstützung; technischer Wandel; Smartphone; Wissenstransfer; Arbeitsuchende; Arbeitsvermittler; Arbeitsvermittlung; 2019-2020 (search for similar items in EconPapers)
Pages: 8 pages
Date: 2022-04-12
New Economics Papers: this item is included in nep-ger
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https://doi.org/10.48720/IAB.KB.2209

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Persistent link: https://EconPapers.repec.org/RePEc:iab:iabkbe:202209

DOI: 10.48720/IAB.KB.2209

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