EconPapers    
Economics at your fingertips  
 

QUANTITATIVE RESEARCH ON THE EFQM EXCELLENCE MODEL: A SYSTEMATICLITERATURE REVIEW (1991–2015)

Eva Suárez (esuarez@iat.es), Arturo Calvo-Mora (schmidt@us.es), José L. Roldán (jlroldan@us.es) and Rafael Periáñez-Cristóbal (rafacris@us.es)
Additional contact information
Eva Suárez: Andalusian Institute of Technology (España)
Arturo Calvo-Mora: Universidad de Sevilla (España)
José L. Roldán: Universidad de Sevilla (España)
Rafael Periáñez-Cristóbal: Universidad de Sevilla (España)

European Research on Management and Business Economics (ERMBE), 2017, vol. 23, issue 3, 147-156

Abstract: The purpose of the paper is to present the state of the art in quantitative research on the EFQM modelthat will guide future research lines in this field. For this, a systematic literature review from the period 1991–2015 is carried out in impact journals belonging to the Journal Citation Reports (JCR) and SCImagoJournal & Country Rank (SJR). Finally, 53 papers were selected and aspects related to the purpose, nature and instruments of data collection, type of quantitative analysis employed, sector under study and main conclusions and contributions are analysed. As a result, the study presents more than a dozen lines of future research. / 0

Keywords: EFQM model; Excellence models; Quantitative research; Systematic literature review (search for similar items in EconPapers)
JEL-codes: C18 M10 M19 (search for similar items in EconPapers)
Date: 2017
References: Add references at CitEc
Citations: View citations in EconPapers (6) Track citations by RSS feed

Downloads: (external link)
http://www.elsevier.es/en-revista-european-researc ... ce-S2444883417300244 complete text (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:idi:jermbe:v:23:y:2017:i:3:p:147-156

Access Statistics for this article

European Research on Management and Business Economics (ERMBE) is currently edited by Tony Crespo Franco

More articles in European Research on Management and Business Economics (ERMBE) from Academia Europea de Dirección y Economía de la Empresa (AEDEM) European Research on Management and Business Economics, Facultad de Ciencias Económicas y Empresariales, Universidad de Vigo, Lagoas - Marcosende s/n, E-36310, Vigo, Pontevedra, España. Contact information at EDIRC.
Bibliographic data for series maintained by Tony Crespo Franco (ermbe@aedem-virtual.com).

 
Page updated 2023-11-11
Handle: RePEc:idi:jermbe:v:23:y:2017:i:3:p:147-156