Designing dynamic performance management systems to foster SME competitiveness according to a sustainable development perspective: empirical evidences from a case-study

Carmine Bianchi, Federico Cosenz and Milica Marinković

International Journal of Business Performance Management, 2015, vol. 16, issue 1, 84-108

Abstract: The role of performance management (PM) systems has become crucial for steering small-medium enterprises (SMEs) to successfully compete during the ongoing critical economic transition. To improve decision-maker strategic learning processes, traditional PM frameworks need to be combined with system dynamics (SD) modelling. This paper shows how to design and use a dynamic performance management (DPM) approach to assess and support SMEs competitiveness according to a sustainable development perspective. The emerging framework is applied to a real case of an Italian small business to analyse the empirical effectiveness of the approach hereby suggested.

Keywords: small and medium-sized enterprises; SMEs; performance management; performance measurement; SME competitiveness; strategy; strategic learning processes; system dynamics; modelling; sustainable development; case study; viral media company; Italy; sustainability. (search for similar items in EconPapers)
Date: 2015
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Citations: View citations in EconPapers (10)

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