 Development of a mobile airline reservation and payment systemO.M. Olaniyi, S.O. Ajose and M.A. Adegoke International Journal of Electronic Finance, 2010, vol. 4, issue 4, 372-389 Abstract: Airline Reservation in developing countries is carried out either manually or electronically. Either methods, reservation and payment operations are done in piece-meal fashion; this is cost prohibitive, time consuming and tedious leading to inefficiency. We present an integrated mobile airline reservation and payment system. Ours is a Client/Proxy/Server system with the proxy layer serving as mobility-aware middle layer providing real-time self service support. The study shows that mobile technology is matured for airline operators in developing countries as an avenue to improve efficiency, reduce operation costs, improved revenue generation and provision of value-added customer service for airline passengers. Keywords: mobile business; m-business; WML; wireless markup language; wireless application protocols; airline reservations; reservation payment systems; WAP; mobile communications; developing countries; cost reduction; inefficiency; proxy layers; real-time; self service; clients; servers; airline operators; revenue generation; added value; customer service; air passengers; travel industry; Nigeria; Afrijet; Lagos; electronic finance; e-finance. (search for similar items in EconPapers) Downloads: (external link) Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:ids:ijelfi:v:4:y:2010:i:4:p:372-389 Access Statistics for this article More articles in International Journal of Electronic Finance from Inderscience Enterprises Ltd |
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