Adoption of digital payment methods in India

Tanu Tiwari, Alpana Srivastava and Surendra Kumar

International Journal of Electronic Finance, 2019, vol. 9, issue 3, 217-229

Abstract: India is home to 17.5% of the world's population and nearly 76% of its adult population does not understand even the basic financial concepts. Post-independence, Government of India has put continued effort to include more and more people and entities under the sphere of banking and financial services. Indian banking history has witnessed reforms, liberalisation and privatisation. Over the time innovation in digital technologies has led to adoption of digital payments to boost slow penetration of financial inclusion (FI). In this study, it has been tried to find the current state of digital financial inclusion (DFI) and reasons for its poor performance and challenges. This study can help in removing lacunas in the program and help in better implementation of DFI and there by achieving the goal of FI at broader level. Results suggest that education, awareness and internet accessing devices are three major reasons behind lower penetration of digital payments in India.

Keywords: digital payment; financial inclusion; digital financial inclusion; DFI; payment banks; digital India. (search for similar items in EconPapers)
Date: 2019
References: Add references at CitEc
Citations: View citations in EconPapers (1)

Downloads: (external link)
http://www.inderscience.com/link.php?id=99058 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:ids:ijelfi:v:9:y:2019:i:3:p:217-229

Access Statistics for this article

More articles in International Journal of Electronic Finance from Inderscience Enterprises Ltd
Bibliographic data for series maintained by Sarah Parker ().