The building blocks of a relational capability – evidence from the banking industry

Wojciech Czakon

International Journal of Entrepreneurial Venturing, 2009, vol. 1, issue 2, 131-146

Abstract: Cooperation is an increasingly important strategic option for both large and entrepreneurial firms. Firms need to assess the potential for successful cooperation. Among other factors the relational capability of partners needs to be identified. Prior research provides little insights into what makes a firm relationally capable or how to build this capability. The bank's franchising network case study provides evidence that a set of dedicated resources, governance mechanisms and knowledge management together make a relational capability. It has been source of above average earnings. The durability of cooperation requires relationships adjustments, which brings in flexibility and the underlying knowledge articulation and sharing.

Keywords: relational capability; entrepreneurship; network governance; franchising networks; banking; cooperation; knowledge management; relationships. (search for similar items in EconPapers)
Date: 2009
References: Add references at CitEc
Citations: View citations in EconPapers (1)

Downloads: (external link)
http://www.inderscience.com/link.php?id=29100 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:ids:ijeven:v:1:y:2009:i:2:p:131-146

Access Statistics for this article

More articles in International Journal of Entrepreneurial Venturing from Inderscience Enterprises Ltd
Bibliographic data for series maintained by Sarah Parker ().