Linking ICT utilisation to SME's performance: miracle or mirage? The empirical evidence and lesson from Pakistan

Zulfiqar Hussain Pathan, Zeng Jianqiu, Faheem Gul Gilal and Shafaq Salam

International Journal of Information Systems and Change Management, 2017, vol. 9, issue 2, 149-166

Abstract: The primary objective of this study is to explore the effect of information and communication technology (ICT) utilisations on the performance of small and medium enterprises (SMEs). To this end, we involved (N = 384) senior managers and executive staff of manufacturing SMEs sector of Pakistan. The results of structural equation modelling support the role of ICT utilisation. Notably, the technological development emerged as the strongest outcome of ICT usage followed by economic growth, SME's business performance and business expansion. Finally, the limitations, future research opportunities, and the managerial implications for the effect of ICT utilisation on the performance of SMEs are discussed in depth.

Keywords: small and medium enterprises; SMEs; information and communication technology; ICT; business performance; manufacturing sector; partial least square; PLS; Pakistan; economic growth; business expansion; technological development; information system. (search for similar items in EconPapers)
Date: 2017
References: Add references at CitEc
Citations: View citations in EconPapers (2)

Downloads: (external link)
http://www.inderscience.com/link.php?id=87987 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:ids:ijiscm:v:9:y:2017:i:2:p:149-166

Access Statistics for this article

More articles in International Journal of Information Systems and Change Management from Inderscience Enterprises Ltd
Bibliographic data for series maintained by Sarah Parker ().