Digitalisation and firm performance: evidence from Tunisian SMEs

Rihab Bellakhal and Rim Mouelhi

International Journal of Productivity and Quality Management, 2023, vol. 39, issue 1, 42-65

Abstract: Existing studies suggest that the level of digitalisation amongst Tunisian small and medium-sized enterprises (SMEs) is low. Tunisian SMEs lack the resources and capabilities needed to implement digital technologies. Furthermore, the literature argues that digitalisation offers unprecedented opportunities for SMEs, making digitalisation more than fundamental for their survival and growth. The purpose of this paper is to shed light on the relationship between digitalisation and performance, in the context of Tunisian SMEs. Based on a firm-level dataset of 466 SMEs, the results indicate that digitalisation is positively related to firms' performance. This positive relationship is linked with the firm's engagement within a global digitalisation strategy, where it considers digitalisation as being an integral part of its business and activities. The paper gives several policy recommendations to support the digital transformation of SMEs in Tunisia.

Keywords: firm performance; digitalisation; internationalisation; small and medium-sized enterprises; SMEs; digital strategy. (search for similar items in EconPapers)
Date: 2023
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Citations: View citations in EconPapers (2)

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