Knowledge management in businesses using service-oriented architecture – a practical implementation of Topic Maps using a case study of Amazon

Meghana Rao and Tugrul U. Daim

International Journal of Services, Economics and Management, 2010, vol. 2, issue 1, 59-79

Abstract: The paper illustrates the complexity of data management in organisations, which are moving from simple database access architecture to a Service-Oriented Architecture (SOA). The practical application of Topic Maps as a knowledge management tool in an SOA setting to capture/search/use existing data and use it in different contexts based on the user is illustrated using Amazon's software architecture as an example.

Keywords: organisational memory; knowledge management; service-oriented architecture; SOA; topic maps; data management; software architecture; Amazon. (search for similar items in EconPapers)
Date: 2010
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