A service oriented framework for designing buyer supplier relations

Werner Wetzlinger, Jörg Schweiger, Gerold Wagner and Christian Neumann

International Journal of Services, Economics and Management, 2013, vol. 5, issue 1/2, 93-111

Abstract: In order to stay competitive in the global market, a common strategy of industrial enterprises is focusing on the company's core competences and reducing the depth of (own) added value. As a consequence, suppliers have a chance to differentiate themselves from competitors and gain competitive advantages by providing additional services that reduce the management effort on the customer side. In this contribution a holistic framework for suppliers is presented that supports them to carry out services to establish and continuously improve buyer-supplier relationships. This includes finding the appropriate collaboration concept (e.g., VMI, JiT, and JiS) for different material requirements and designing the implementation using a standardised process framework that includes information and communication technologies.

Keywords: category management; procurement; business integration; supply chain management; SCM; supply chain integration; business process modelling; service oriented framework; buyer-supplier relationship; supply chain collaboration; ICT; information and communication technology; information technology; materials requirements. (search for similar items in EconPapers)
Date: 2013
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Persistent link: https://EconPapers.repec.org/RePEc:ids:injsem:v:5:y:2013:i:1/2:p:93-111

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