A Participatory Approach to Designing Decision Support Systems in Emergency Management

Pietro Baroni, Daniela Fogli, Massimiliano Giacomin, Giovanni Guida, Loredana Parasiliti Provenza, Michele Rossi, Marko Bohanec and Martin Žnidaršič
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Pietro Baroni: Department of Information Engineering, University of Brescia, Brescia, Italy
Daniela Fogli: Department of Information Engineering, University of Brescia, Brescia, Italy
Massimiliano Giacomin: Department of Information Engineering, University of Brescia, Brescia, Italy
Giovanni Guida: Department of Information Engineering, University of Brescia, Brescia, Italy
Loredana Parasiliti Provenza: Department of Information Engineering, University of Brescia, Brescia, Italy
Michele Rossi: Department of Information Engineering, University of Brescia, Brescia, Italy
Marko Bohanec: Jožef Stefan Institute, Ljubljana, Slovenia
Martin Žnidaršič: Jožef Stefan Institute, Ljubljana, Slovenia

International Journal of Decision Support System Technology (IJDSST), 2014, vol. 6, issue 1, 60-80

Abstract: This article presents a participatory design approach to Decision Support Systems, which is specifically built to face the socio-technical gap that often impedes DSS acceptability by end-users in real work environments. The approach has been experimented in two case studies in the field of health-related emergencies, namely earthquake and pandemic flu. The application of the approach and the results obtained are described with specific focus on the phases of requirement analysis and system evaluation.

Date: 2014
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Persistent link: https://EconPapers.repec.org/RePEc:igg:jdsst0:v:6:y:2014:i:1:p:60-80

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