Analyzing the Impact of Governance of Enterprise IT on Hospital Performance: Tehran's (Iran) Hospitals – A Case Study

Ali Otarkhani, Sajad Shokouhyar and Sajad Salehi Pour
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Ali Otarkhani: Shahid Beheshti University, Department of Management and Accounting, Tehran, Iran
Sajad Shokouhyar: Shahid Beheshti University, Department of Management and Accounting, Tehran, Iran
Sajad Salehi Pour: Shahid Beheshti University, Department of Information Technology Management, Tehran, Iran

International Journal of Healthcare Information Systems and Informatics (IJHISI), 2017, vol. 12, issue 3, 1-20

Abstract: A gap exists in the extant literature on linking information technology governance vis-à-vis hospital performance. Specifically, this work offers insights to fill this gap by adopting the COBIT 5 framework and ISO 38500 standards in examining the relationship between IT governance principles and balanced scorecard (BSC) dimensions of hospital performance. The proposed study investigated the influence of IT governance on Tehran's hospitals' performance. Data were gathered and analyzed from fifty-three (53) questionnaires administered to Health Information Systems (HIS) professionals and IT managers. Results showed that all IT governance dimensions have a positive correlation with hospital performance and IT governance has a significant positive impact on Tehran's hospitals' performance.

Date: 2017
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