Sustainable Supply Chain Management: A Three Dimensional Framework and Performance Metric for Indian IT Product Companies

Naseem Abidi, Asit Bandyopadhayay and Vishal Gupta
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Naseem Abidi: Jaypee Business School, JIIT, Noida, India
Asit Bandyopadhayay: Jaypee Business School, JIIT, Noida, India
Vishal Gupta: Institute of Management Studies, Ghaziabad, India

International Journal of Information Systems and Supply Chain Management (IJISSCM), 2017, vol. 10, issue 1, 29-52

Abstract: In the current business environment firms have started conceding pressure from the government, international agencies and not-for-profit organizations to make their business activities more responsible towards environment as well as society. Their supply chain management has also imbibed environmental and social concern to its reincarnation as Sustainable Supply Chain Management (SSCM). This paper with help of integrative literature review, experience survey and case study method, develops a three dimensional SSCM framework and its performance metric for Indian IT product industry. This framework suggests Supply Chain (SC) actors on X-axis, Management/Economic (M) on Y-axis and Sustainability (S) on Z-axis. The three levels of Y progresses from operational to tactical and then strategic, whereas Z axis levels are innovation, environment and social. The framework identifies sub-dimensions of sustainability and their connectivity with supply chain process. This research also identifies and proposes the Management and Sustainability performance metric for suggested framework. This framework will help IT product companies to (re)design their SC and develop performance measures on identified metrics.

Date: 2017
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