Information Technology Governance Adoption: Understanding its Expectations Through the Lens of Organizational Citizenship

Edimara Mezzomo Luciano, Guilherme Costa Wiedenhöft, Marie Anne Macadar and Fabio Pinheiro dos Santos
Additional contact information
Edimara Mezzomo Luciano: Pontifical Catholic University of Rio Grande do Sul, Porto Alegre, Brazil
Guilherme Costa Wiedenhöft: Pontifical Catholic University of Rio Grande do Sul, Porto Alegre, Brazil
Marie Anne Macadar: Pontifical Catholic University of Rio Grande do Sul, Porto Alegre, Brazil
Fabio Pinheiro dos Santos: Pontifical Catholic University of Rio Grande do Sul, Porto Alegre, Brazil

International Journal of IT/Business Alignment and Governance (IJITBAG), 2016, vol. 7, issue 2, 22-32

Abstract: IT Governance (ITG) can support the organizational decision-making on its IT initiatives, increasing the alignment IT/business. The goal is to understand how ITG influences the behavior of individuals within organizations. Organizational Citizenship Behavior (OCB) concept was selected to analyze individuals' voluntary commitment within an organization that is not part of their contractual tasks. The premise is that ITG influences organizational citizenship behavior such as job satisfaction and rewards perception. The research was conducted through a focus group made up of the members of an IT State Governance Committee in Brazil and semi structured interviews with IT managers from the state departments. Questions based on OCB were discussed in order to understand the behavioral changes expectations along the ITG mechanisms adoption. The preliminary results showed that citizenship behavior could improve because of the ITG process. Based on the results, a preliminary conceptual model was proposed.

Date: 2016
References: Add references at CitEc
Citations: View citations in EconPapers (2)

Downloads: (external link)
http://services.igi-global.com/resolvedoi/resolve. ... 8/IJITBAG.2016070102 (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:igg:jitbag:v:7:y:2016:i:2:p:22-32

Access Statistics for this article

International Journal of IT/Business Alignment and Governance (IJITBAG) is currently edited by Wim Van Grembergen

More articles in International Journal of IT/Business Alignment and Governance (IJITBAG) from IGI Global
Bibliographic data for series maintained by Journal Editor ().