A Proposed Framework for Designing Sustainable Communities for Knowledge Management Systems

Lakshmi Goel and Elham Mousavidin
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Lakshmi Goel: University of Houston, USA
Elham Mousavidin: University of Houston, USA

International Journal of Knowledge Management (IJKM), 2008, vol. 4, issue 3, 82-100

Abstract: Despite considerable academic and practitioner interest in knowledge management, success of knowledge management systems is elusive. This chapter provides a framework which suggests that KM success can be achieved by designing sustainable communities of practice. Communities of practice have proven to have significant economic and practical implications on organizational practices. A growing body of literature in KM recognizes the importance of communities that foster collaborative learning in organizations and almost all KMS have a ‘network’ component that facilitates connecting people in communities of practice. Evidence has shown that communities have been a key element in KMS of many companies including Xerox PARC, British Petroleum Co., Shell Oil Company, Halliburton, IBM, Proctor and Gamble, and Hewlett Packard.

Date: 2008
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Persistent link: https://EconPapers.repec.org/RePEc:igg:jkm000:v:4:y:2008:i:3:p:82-100

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