Workplace Performance, Worker Commitment and Loyalty

Sarah Brown (), Jolian McHardy, Robert McNabb and Karl Taylor

No 5447, IZA Discussion Papers from Institute of Labor Economics (IZA)

Abstract: Using matched employer-employee level data drawn from the 2004 UK Workplace and Employee Relations Survey, we explore the determinants of a measure of worker commitment and loyalty (CLI) and whether CLI influences workplace performance. Factors influencing employee commitment and loyalty include age and gender, whilst workplace level characteristics of importance include human resource practices. With respect to the effects of employee commitment and loyalty upon the workplace, higher CLI is associated with enhanced workplace performance. Our findings that workplace human resources influence CLI suggest that employers may be able to exert some influence over the commitment and loyalty of its workforce, which, in turn, may affect workplace performance.

Keywords: labor productivity; commitment; financial performance; loyalty (search for similar items in EconPapers)
JEL-codes: J20 J50 (search for similar items in EconPapers)
Pages: 35 pages
Date: 2011-01
New Economics Papers: this item is included in nep-bec, nep-eff, nep-hrm, nep-lab and nep-mic
References: View complete reference list from CitEc
Citations: View citations in EconPapers (38)

Published - published in: Journal of Economics and Management Strategy, 2011, 20 (3), 925-955

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Journal Article: Workplace Performance, Worker Commitment, and Loyalty (2011)
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