Establishing the link: Does web traffic from various marketing channels influence direct traffic source purchases?

Georgios Filippou (), Athanasios G. Georgiadis and Ashish Kumar Jha
Additional contact information
Georgios Filippou: O’Reilly Institute Trinity College Dublin
Athanasios G. Georgiadis: O’Reilly Institute Trinity College Dublin
Ashish Kumar Jha: Trinity Business School

Marketing Letters, 2024, vol. 35, issue 1, No 5, 59-71

Abstract: Abstract Marketing professionals and business owners strive to evaluate the effectiveness of their marketing investments. With multiple marketing channels at their disposal, understanding how these channels interact and influence each other is crucial. Digital analytics tools, such as Google Analytics, tend to measure the isolated success of each marketing channel. However, the intertwined effects and interdependencies between channels are often undervalued. This study, therefore, ventures into this territory. It focuses on the association between website traffic from various digital marketing channels and the purchases made by users visiting websites through direct traffic sources. We analyzed 89,394 purchases from an e-commerce business in Europe. We conclude that three marketing channels can explain 61% of the variance. By shedding light on this overlooked aspect, we aim to guide advertisers toward a more holistic understanding of digital marketing channels.

Keywords: E-commerce; Web traffic source; Google analytics; Direct traffic source; Attribution (search for similar items in EconPapers)
Date: 2024
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Citations: View citations in EconPapers (1)

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DOI: 10.1007/s11002-023-09700-8

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