Quality Healthcare and Health Insurance Retention: Evidence from a Randomized Experiment in the Kolkata Slums

Clara Delavallade

No 143, SALDRU Working Papers from Southern Africa Labour and Development Research Unit, University of Cape Town

Abstract: Health care in developing countries is often unreliable and of poor quality, reducing incentives to use quality health services. Using data from a field experiment in India, I show that providing initial quality care improves the demand for quality health care by raising intended health insurance renewal and subsequent use of quality services. Randomly offering insurance policyholders a free consultation with a qualified doctor has a twofold effect: receiving this additional benefit raises willingness to pay to renew health insurance by 56 percent, exposed individuals are 11 percentage points more likely to consult a qualified practitioner when ill after the consultation.

Keywords: access to and demand for quality healthcare; micro health insurance retention; willingness to pay; trust; poverty; India (search for similar items in EconPapers)
JEL-codes: I13 I15 O15 (search for similar items in EconPapers)
Date: 2015
New Economics Papers: this item is included in nep-dev, nep-exp, nep-hea, nep-ias and nep-mfd
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Related works:
Working Paper: Quality Healthcare and Health Insurance Retention: Evidence from a Randomized Experiment in the Kolkata Slums (2014)
Working Paper: Quality healthcare and health insurance retention: Evidence from a randomized experiment in the Kolkata slums (2014)
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