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How Voice Shapes Reactions to Impartial Decision- Makers: An Experiment on Participation Procedures

Marco Kleine (), Pascal Langenbach () and Lilia Zhurakhovska ()
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Marco Kleine: Max Planck Institute for Research on Collective Goods, Bonn
Pascal Langenbach: Max Planck Institute for Research on Collective Goods, Bonn
Lilia Zhurakhovska: Max Planck Institute for Research on Collective Goods, Bonn

No 2013_11, Discussion Paper Series of the Max Planck Institute for Research on Collective Goods from Max Planck Institute for Research on Collective Goods

Abstract: This paper studies how participation in decision procedures affects people’s reactions to the deciding authority. In our economic experiment, having voice, i.e., the opportunity to state one’s opinion prior to a decision, significantly increases subordinates’ subsequent kindness towards the authority. These positive effects occur irrespectively of the decisions’ content. The experimental findings stress the positive effects of voice when subordinates and authorities interact. Our results suggest that in organizations, but also in the legal and political arena, participative decision-making can be used to guide people’s actions after decisions have been taken.

Keywords: voice; participative decision-making; communication; laboratory experiment (search for similar items in EconPapers)
JEL-codes: C91 D03 D23 D63 K40 (search for similar items in EconPapers)
Date: 2013-07, Revised 2017-02
New Economics Papers: this item is included in nep-cbe, nep-cdm, nep-exp, nep-hrm and nep-upt
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (4)

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