Examining the Effect of EVS Spending on HCAHPS Scores: A Value Optimization Matrix for Expense Management

Deirdre McCaughey, Samantha Stalley and Eric Williams

Mathematica Policy Research Reports from Mathematica Policy Research

Abstract: This article examines environmental services (EVS) expenses and HCAHPS ratings on hospital cleanliness and overall patient experience ratings to determine how these variables are related.Insurance (SSDI) beneficiaries.

Keywords: HCAHPS Hospital; Consumer Assessment of Healthcare Providers and Systems; Survey Hospital Management; Expense Management (search for similar items in EconPapers)
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