Training Enrollment Broker Call Center Staff: Tips for States Implementing Capitated Financial Alignment Demonstrations

Julie Stone and Danielle Chelminsky

Mathematica Policy Research Reports from Mathematica Policy Research

Abstract: Many states implementing capitated model financial alignment demonstrations rely on their Medicaid enrollment brokers to provide information to potential enrollees in the demonstrations’ Medicare-Medicaid Plans.

Keywords: Medicare-Medicaid Plan; enrollment; staff training (search for similar items in EconPapers)
Pages: 8
New Economics Papers: this item is included in nep-ias
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