Patient Experience Midway Through a Large Primary Care Practice Transformation Initiative
Kaylyn E. Swankoski,
Deborah N. Peikes,
Stacy B. Dale,
Nancy A. Clusen,
Nikkilyn Morrison,
John J. Holland,
Timothy J. Day and
Randall S. Brown
Mathematica Policy Research Reports from Mathematica Policy Research
Abstract:
The study examines how experience changed between the first and second years of Comprehensive Primary Care (CPC), how ratings of CPC practices have changed relative to ratings of comparison practices, and areas in which practices still have opportunities to improve patient experience.
Keywords: patient experience; primary care; transformation initiative; comprehensive primary care (search for similar items in EconPapers)
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