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Negativity drives online news consumption

Claire E. Robertson, Nicolas Pröllochs, Kaoru Schwarzenegger, Philip Pärnamets, Jay J. Bavel () and Stefan Feuerriegel ()
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Claire E. Robertson: New York University
Nicolas Pröllochs: University of Giessen
Kaoru Schwarzenegger: ETH Zurich
Philip Pärnamets: Karolinska Institutet
Jay J. Bavel: New York University
Stefan Feuerriegel: ETH Zurich

Nature Human Behaviour, 2023, vol. 7, issue 5, 812-822

Abstract: Abstract Online media is important for society in informing and shaping opinions, hence raising the question of what drives online news consumption. Here we analyse the causal effect of negative and emotional words on news consumption using a large online dataset of viral news stories. Specifically, we conducted our analyses using a series of randomized controlled trials (N = 22,743). Our dataset comprises ~105,000 different variations of news stories from Upworthy.com that generated ∼5.7 million clicks across more than 370 million overall impressions. Although positive words were slightly more prevalent than negative words, we found that negative words in news headlines increased consumption rates (and positive words decreased consumption rates). For a headline of average length, each additional negative word increased the click-through rate by 2.3%. Our results contribute to a better understanding of why users engage with online media.

Date: 2023
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DOI: 10.1038/s41562-023-01538-4

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