COMPARATIVE REVIEW OF PERFORMANCE MEASUREMENT METHODS EFFECTIVENESS

Kyriaki Papadopoulou
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Kyriaki Papadopoulou: South-West University "Neofit Rilski".

Economics and Management, 2020, vol. 17, issue 1, 127-139

Abstract: The role of performance measurement methods in the employee performance and organizational productivity has been emphasized time and again in existing literature. However, the comparative relevance of different performance measurement methods for the same purpose remains under-explored in the literature. This paper adopts a systematic review approach to compare and contrast the selected performance measurement methods such as 360 -degree feedback, balanced scorecard and EFQM. It was found that every method has its own strengths and loopholes hence there cannot be any “one-size-fits-all†approach when it comes to their impact on productivity and organizational performance. The organizations need to be cautious about which particular method they employ depending upon the objectives of performance measurement.

Keywords: performance management systems; 360 degree feedback; EFQM; balanced scorecard; organizational performance (search for similar items in EconPapers)
JEL-codes: D23 M5 O15 (search for similar items in EconPapers)
Date: 2020
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Persistent link: https://EconPapers.repec.org/RePEc:neo:journl:v:17:y:2020:i:1:p:127-139

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