Social Networks, Personalized Advertising, and Privacy Controls
Catherine Tucker
No 10-07, Working Papers from NET Institute
Abstract:
This paper investigates how internet users' perception of control over their personal information affects how likely they are to click on online advertising. The paper uses data from a randomized field experiment that examined the relative effectiveness of personalizing ad copy to mesh with existing personal information on a social networking website. The website gave users more control over their personally identifiable information in the middle of the field test. The website did not change how advertisers used anonymous data to target ads. After this policy change, users were twice as likely to click on personalized ads. There was no comparable change in the effectiveness of ads that did not signal that they used private information when targeting. The increase in effectiveness was larger for ads that used less commonly available private information to personalize their message. This suggests that giving users the perception of more control over their private information can be an effective strategy for advertising-supported websites.
Keywords: Social Networks; Privacy; Online Advertising (search for similar items in EconPapers)
JEL-codes: M37 M38 (search for similar items in EconPapers)
Pages: 41 pages
Date: 2010-09
New Economics Papers: this item is included in nep-exp, nep-ict and nep-mkt
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (13)
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Persistent link: https://EconPapers.repec.org/RePEc:net:wpaper:1007
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