Die Rolle der Digitalisierung bei der Transformation vom Produzenten zum produzierenden Dienstleister

Christian Lerch and Matthias Gotsch

Die Unternehmung - Swiss Journal of Business Research and Practice, 2014, vol. 68, issue 4, 250-267

Abstract: Classic frames models for industrial services are indeed able to map the growing servitization of many important manufacturing industries, but cannot take into account sufficiently the increasing digitalization of many industrially offered services simultaneously. By fusing the two trends - servitization and digitalization - there are significant implications, which affect the transformation from a producer to a manufacturing service provider and even significantly speed up. Therefore, this paper develops an attempt to establish a new transformation model, taking into consideration the two trends, creating a new reference system for offering services of manufacturers. en

Date: 2014
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DOI: 10.5771/0042-059X-2014-4-250

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Die Unternehmung - Swiss Journal of Business Research and Practice is currently edited by Prof. Dr. Artur Baldauf, Universität Bern, Prof. Dr. Manfred Bruhn, Universität Basel, Prof. Dr. Pascal Gantenbein, Universität Basel (geschäftsführend), Prof. Dr. Markus Gmür, Universität Fribourg, Prof. Dr. Klaus Möller, Universität St. Gallen, Prof. Dr. Günter Müller-Stewens, Universität St. Gallen, Prof. Dr. Dr. h.c. Margit Osterloh, Universität Zürich, Prof. Dr. Dieter Pfaff, Universität Zürich and Prof. Dr. Martin Wallmeier, Universität Fribourg

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