Penerapan M-Banking dalam Meningkatkan Jasa dan Layanan Perbankan di PT. Bank Tabungan Negara (Persero) Tbk. Kantor Cabang Padang

Ayunia Putri and Doni Marlius

No uas2j, OSF Preprints from Center for Open Science

Abstract: The purpose of this study was to determine the application of Mobile Banking in improving banking services and services at PT. Bank Tabungan Negara (Persero) Tbk. Kantor Cabang Padang. This study uses a qualitative method that explains descriptively by systematically detailing the data from the information obtained. The results of this study indicate that there is an increase in customers who ise mobile banking, because it make it easir and saves customers yime in conducting banking transactions

Date: 2022-12-19
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Persistent link: https://EconPapers.repec.org/RePEc:osf:osfxxx:uas2j

DOI: 10.31219/osf.io/uas2j

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