Evaluating problem-structuring methods: developing an approach to show the value and effectiveness of PSMs

L White ()
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L White: University of Bristol

Journal of the Operational Research Society, 2006, vol. 57, issue 7, 842-855

Abstract: Abstract This paper discusses the challenges associated with the evaluation of problem-structuring methods (PSMs). PSMs are seen as complex interventions that seek wide-level change and action at many levels including individual and system. There is now a widespread acceptance that the traditional evaluation approaches are inappropriate for the evaluation of PSMs. The difficulty is compounded when PSMs are used in multi-agency settings. The paper proposes that evaluation, while pragmatic and situated, must be a theory-based exercise. Part of the challenge is to provide a narrative of the intervention as well as an agreed assessment.

Keywords: problem structuring methods; evaluation; soft OR (search for similar items in EconPapers)
Date: 2006
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Citations: View citations in EconPapers (52)

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DOI: 10.1057/palgrave.jors.2602149

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