Satisfaction of Patients in Health Care: Some Critical Issues with Research Projects that Measure Satisfaction

Ronald Degen ()

No 95, Working Papers from globADVANTAGE, Polytechnic Institute of Leiria

Abstract: This paper presents three critical issues that researchers need to consider when preparing a research project that measures the satisfaction of patients in health care. These issues are: the correct interpretation of the research objective and formulation of the research questions, selection the appropriate research design, and the credibility of the research project and its conclusions.

Keywords: virtual satisfaction of patients; formulating research questions; appropriate research design; credibility of research projects (search for similar items in EconPapers)
JEL-codes: M0 M1 (search for similar items in EconPapers)
Date: 2013-09-01
New Economics Papers: this item is included in nep-hea and nep-ppm
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