Multicriteria Decision Making: A Case Study in the Automobile Industry

Márcia Oliveira (), Dalila B. M. M. Fontes () and Teresa Pereira ()
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Márcia Oliveira: FEP, Faculdade de Economia da Universidade do Porto, and LIAAD/INESC TEC
Dalila B. M. M. Fontes: FEP, Faculdade de Economia da Universidade do Porto, and LIAAD/INESC TEC
Teresa Pereira: IPP/ESEIG, Escola Superior de Estudos Industriais e de Gestão, Instituto Politécnico do Porto

FEP Working Papers from Universidade do Porto, Faculdade de Economia do Porto

Abstract: Multi-criteria decision analysis (MCDA) has been one of the fastest-growing areas of operations research during the last decades. The academic attention devoted to MCDA motivated the development of a great variety of approaches and methods within the field. These methods distinguish themselves in terms of procedures, theoretical assumptions and type of decision addressed. This diversity poses challenges to the process of selecting the most suited method for a specific real-world decision problem. In this paper we present a case study in a real-world decision problem arising in the painting sector of an automobile plant. We tackle the problem by resorting to the well-known AHP method and to the MCDA method proposed by Pereira and Fontes (2012) (MMASSI). By relying on two, rather than one, MCDA methods we expect to improve the confidence and robustness of the obtained results. The contributions of this paper are twofold: first, we intend to investigate the contrasts and similarities of the results obtained by distinct MCDA approaches (AHP and MMASSI); secondly, we expect to enrich the literature of the field with a real-world MCDA case study on a complex decision making problem since there is a paucity of applied research work addressing real decision problems faced by organizations.

Keywords: AHP; Decision Making; Multicriteria Decision Analysis; Multicriteria Methodology; Automobile Industry (search for similar items in EconPapers)
JEL-codes: C44 M11 (search for similar items in EconPapers)
Pages: 17 pages
Date: 2013-02
New Economics Papers: this item is included in nep-cdm
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Citations: View citations in EconPapers (3)

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