Business Intelligence Approach In A Business Performance Context

Mihaela Muntean and Liviu Gabriel Cabau

MPRA Paper from University Library of Munich, Germany

Abstract: Subordinated to performance management, Business Intelligence approaches help firms to optimize business performance. Key performance indicators will be added to the multidimensional model grounding the performance perspectives. With respect to the Business Intelligence value chain, a theoretical approach was introduced and a practice example, based on Microsoft SQL Server specific services, for the customer perspective was implemented.

Keywords: business intelligence; performance management; key performance indicators (search for similar items in EconPapers)
JEL-codes: L86 M00 (search for similar items in EconPapers)
Date: 2011-03-25
New Economics Papers: this item is included in nep-bec and nep-cse
References: View complete reference list from CitEc
Citations: View citations in EconPapers (6)

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Persistent link: https://EconPapers.repec.org/RePEc:pra:mprapa:29914

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