Principles and Contributions of Total Quality Mangement (TQM) Gurus on Business Quality Improvement

Behnam Neyestani

MPRA Paper from University Library of Munich, Germany

Abstract: Over the past few decades, Total Quality Management (TQM) gurus have been developed certain theories in the area of business quality improvement, which caused a huge paradigm shift in improving the quality of products and services. The main aim of this paper was to discuss regarding the key roles of TQM gurus such as Deming, Crosby, Juran, Feigenbaum, Ishikawa, and others in improving business quality within different organizations in 20th Century. Thus, a systematic literature review was performed to specify the concept of TQM principles and philosophies from the aforementioned TQM gurus. However, the literature review was provided invaluable insight on the understanding of the main ideas and philosophies proposed by these TQM gurus.

Keywords: Contributions; Quality Management; TQM Gurus; Total Quality Management (TQM); and Principles. (search for similar items in EconPapers)
JEL-codes: B2 B3 B31 F1 M11 M2 O1 (search for similar items in EconPapers)
Date: 2017-02-01
New Economics Papers: this item is included in nep-his and nep-hpe
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (3)

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Persistent link: https://EconPapers.repec.org/RePEc:pra:mprapa:77282

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