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Influence of Knowledge Workers Work Motivation on Their Job Performance - Results of Empirical Research

Agnieszka Bieńkowska and Beata Ignacek-Kuźnicka

Central European Business Review, 2019, vol. 2019, issue 5, 54-68

Abstract: The article focuses on the analysis of the results of empirical research, which shows how motivation of knowledge workers influences their job performance. The analysis focuses on characteristics (that are differentia specifica) of a knowledge worker and their impact on the results achieved in their organization. It was assumed that the impact of motivation on job performance increases together with the intensity of these characteristics. Therefore, the main aim of this article is to verify the influence of motivation on knowledge workers' job performance. In order to verify the formulated hypothesis, an empirical study with the use of a questionnaire was conducted among employees of 204 organizations operating in Poland. Methods of statistical description and estimation were used, including correlation analysis and regression analysis with moderator. A positive relation was established between the absorption of knowledge workers' characteristics and work motivation, and a positive relation between absorption of knowledge workers' characteristics and job performance. Together with the verification of the knowledge workers' characteristics as the mediator of the relation between work motivation and job performance, the study allows for the advancement of the existing (and described) research area. The obtained results allow only to preliminarily verify the raised issue which proves that it is a field of study undoubtedly worth exploring further.

Keywords: job performance; knowledge worker; management; motivation (search for similar items in EconPapers)
JEL-codes: M10 M12 M50 (search for similar items in EconPapers)
Date: 2019
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DOI: 10.18267/j.cebr.224

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