Descriptive literature review of human resource information systems (HRIS) adoption issues in the health sector, South Africa

Chux Gervase Iwu, Emmanuel Udekwe, Andre Charles de la Harpe and Justin Olawande Daramola
Additional contact information
Chux Gervase Iwu: Cape Peninsula University of Technology, South Africa
Emmanuel Udekwe: Faculty of Informatics & Design, Cape Peninsula University of Technology, South Africa.
Andre Charles de la Harpe: Faculty of Business and Management Sciences, Cape Peninsula University of Technology, South Africa.
Justin Olawande Daramola: Faculty of Informatics & Design, Cape Peninsula University of Technology, South Africa.

International Journal of Research in Business and Social Science (2147-4478), 2021, vol. 10, issue 5, 261-275

Abstract: No organisation is ever static. For several reasons, each organisation reviews its aims and objectives from time to time. These reasons may be internally or externally driven. They could also be politically, economically and or socially motivated. Research has established that most of the attempts at bringing about change are based on the needs of employees and customers. Essentially, for the purposes of better management of employees and customers, human resource information systems (HRIS) are touted as the panacea for effective and efficient health sector service delivery. Focusing on South Africa, this paper used the descriptive literature review method to determine HRIS adoption issues within the health sector of South Africa. As an important sector in any growing economy, the health sector in our view benefits from a constant review of its mission. Within the context of South Africa, substantial emphasis is yet to be placed on health sector effectiveness. Elsewhere, in other regions and continents, research on HRIS adoption within the health sector suggests that its adoption is problematic but useful. The South African health sector is yet to fully embrace this technology and as a result is suffering from employee dissatisfaction, brain drain, and general maladministration. Investment in HRIS research is therefore instructive especially within the context of South Africa. What we have found through this review is that investing in HRIS is crucial; however, it requires thorough consideration for its funding, infrastructural support, and skilled manpower among others. Key Words:HRIS; Human resources information systems; Effective HRIS; HRIS usage; Health workforce; Sustainable health care delivery; South Africa, Descriptive literature

Date: 2021
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (2)

Downloads: (external link)
https://www.ssbfnet.com/ojs/index.php/ijrbs/article/view/1284/972 (application/pdf)
https://doi.org/10.20525/ijrbs.v10i5.1284 (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:rbs:ijbrss:v:10:y:2021:i:5:p:261-275

Access Statistics for this article

International Journal of Research in Business and Social Science (2147-4478) is currently edited by Prof.Dr.Umit Hacioglu

More articles in International Journal of Research in Business and Social Science (2147-4478) from Center for the Strategic Studies in Business and Finance Editorial Office,Baris Mah. Enver Adakan Cd. No: 5/8, Beylikduzu, Istanbul, Turkey. Contact information at EDIRC.
Bibliographic data for series maintained by Umit Hacioglu ().