The effect of workload and job stress on job satisfaction mediated by work motivation

Annisa Salsabilla, Margono Setiawan and Himmiyatul Amanah Jiwa Juwita
Additional contact information
Annisa Salsabilla: Faculty of Economics and Business, Brawijaya University, Jl. MT. Haryono No.165, Malang, Indonesia
Margono Setiawan: Faculty of Economics and Business, Brawijaya University, Jl. MT. Haryono No.165, Malang, Indonesia
Himmiyatul Amanah Jiwa Juwita: Faculty of Economics and Business, Brawijaya University, Jl. MT. Haryono No.165, Malang, Indonesia

International Journal of Research in Business and Social Science (2147-4478), 2022, vol. 11, issue 9, 97-106

Abstract: This research examines the impact of workload and job stress on job satisfaction mediated by motivation in a type B government hospital, RSUD Kanjuruhan. This study is explanatory research with a quantitative approach. The sample used in this study is 162 nurses and midwives who have worked in RSUD Kanjuruhan for at least one year. The sampling technique used is simple random sampling. The data were analyzed using structural equation modeling partial least squares (SEM-PLS). The results of this study indicate that high workloads and low job stress can increase motivation and job satisfaction. The appropriate planning and calculation of the nurse-patient ratio must be implemented to improve motivation and job satisfaction. This study also found that the mediation of motivation was a complementary mediation between workload and job satisfaction and a competitive mediation between job stress and job satisfaction. Key Words:Workload, Job Stress, Work Motivation, Job Satisfaction, Hospital

Date: 2022
References: View complete reference list from CitEc
Citations: View citations in EconPapers (1)

Downloads: (external link)
https://ssbfnet.com/ojs/index.php/ijrbs/article/view/2209/1564 (application/pdf)
https://doi.org/10.20525/ijrbs.v11i9.2209 (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:rbs:ijbrss:v:11:y:2022:i:9:p:97-106

Access Statistics for this article

International Journal of Research in Business and Social Science (2147-4478) is currently edited by Prof.Dr.Umit Hacioglu

More articles in International Journal of Research in Business and Social Science (2147-4478) from Center for the Strategic Studies in Business and Finance Editorial Office,Baris Mah. Enver Adakan Cd. No: 5/8, Beylikduzu, Istanbul, Turkey. Contact information at EDIRC.
Bibliographic data for series maintained by Umit Hacioglu ().