Customer Accounting Information and Omani Service Companies’ Performance

Alzhara Humaid Alsulmani, Sheikha Saif Alkindi and Essia Ries Ahmed
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Alzhara Humaid Alsulmani: Collage of Economics, Management and Information Systems, University of Nizwa, Oman
Sheikha Saif Alkindi: Collage of Economics, Management and Information Systems, University of Nizwa, Oman
Essia Ries Ahmed: Collage of Economics, Management and Information Systems, University of Nizwa, Oman

International Journal of Finance & Banking Studies, 2021, vol. 10, issue 2, 79-88

Abstract: The main objective of this paper is to investigate the link between customer accounting information and companies' performance in Sultanate of Oman. This is a cross-sectional study with quantitative method where the quantitative data was accumulated through questionnaire. The sample size of 160 usable questionnaires were received from employees work in the banks that are considered as a sample of the current study.The findings show that there is a positive link between the customers' accounting information and the companies’ performance. The findings pointed out that companies' extent of customer accounting information usage have significantly impact the institutional performance. This research is a new in its type to be applied in Sultanate of Oman context via testing the relation between its predictors of customer accounting information features towards their impact on company performance.

Keywords: Customer Accounting Information; Companies Performance; Oman (search for similar items in EconPapers)
Date: 2021
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