Determining Innovation Aspect in the Performance of Public Service Sector

Qaanita Yuuha Mustafid

Journal of Social and Development Sciences, 2013, vol. 4, issue 8, 361-368

Abstract: Innovation is important for organizational survival, not only for private company but also for Public Service Company. When the private company needs to develop innovation to win the market competition, public service sector develops innovation in order to increase efficiency and public service quality. In order to evaluate and develop the successful innovation, the company needs to measure innovation performance. The purpose of this paper is to develop a framework for measuring innovation performance in the public service sector. This paper also identified the variables associated with innovation performance measurement in the public service sector. Using qualitative methods, we developed a performance measurement framework based on the literature review of innovation and performance measurement. The measured variables consist of inputs for innovation, innovation processes, innovation outputs, and the outcomes of implementing innovation. This research is expected to contribute to the literature used by academics and companies that have similar characteristics to measure innovation performance.

Date: 2013
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (2)

Downloads: (external link)
https://ojs.amhinternational.com/index.php/jsds/article/view/773/773 (application/pdf)
https://ojs.amhinternational.com/index.php/jsds/article/view/773 (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:rnd:arjsds:v:4:y:2013:i:8:p:361-368

DOI: 10.22610/jsds.v4i8.773

Access Statistics for this article

More articles in Journal of Social and Development Sciences from AMH International
Bibliographic data for series maintained by Muhammad Tayyab ().