COVID 19 PANDEMIC SHIFTING THE JOB SATISFACTION LANDSCAPE AMONG EMPLOYEES

Takupiwa Nyanga () and Andrew Chindanya ()
Additional contact information
Takupiwa Nyanga: Great Zimbabwe University, Masvingo, Zimbabwe
Andrew Chindanya: Great Zimbabwe University, Masvingo, Zimbabwe

Business Excellence and Management, 2020, vol. 10, issue 5, 168-176

Abstract: The purpose of this study was to analyze the implication of COVID 19 on job satisfaction among workers in SMEs in Zimbabwe. A purely qualitative study was undertaken to establish how COVID 19 affects the attitude of workers towards their work. The study utilized a multiple case study design with an interview being utilized as the main data collection tool. Data was collected from a sample of 20 (n=20) participants who were selected using purpose sampling approach. Data was analyzed using a combination of thematic analysis and descriptive analysis. The study found out that COVID 19 significantly affects job satisfaction among workers in SMEs. COVID 19 resulted in the decrease in workers’ salaries, employment opportunities and job security. The study also found out that COVID 19 increases employee stress due to fear of contracting the disease and propel poor working conditions for workers in SMEs. It was therefore recommended that employers should lay special emphasis on ways and strategies that protect workers from contracting COVID 19. The measures and strategies which can be used to promote employee satisfaction during the COVID 19 pandemic include among others giving workers risk allowances, creating a safe work environment, provide personal protective equipment to workers and employing flexible work arrangements.

Keywords: Corona Virus; COVID 19; Job satisfaction; Employees; SMEs. (search for similar items in EconPapers)
Date: 2020
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1)

Downloads: (external link)
https://beman.ase.ro/special_issue_1/14.pdf (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:rom:bemann:v:10:y:2020:i:5:p:168-176

Access Statistics for this article

Business Excellence and Management is currently edited by Zamfir Andreea

More articles in Business Excellence and Management from Faculty of Management, Academy of Economic Studies, Bucharest, Romania Contact information at EDIRC.
Bibliographic data for series maintained by Zamfir Andreea ().