A STRATEGIC MANAGEMENT MODEL FOR SERVICE ORGANIZATIONS

Andreea Zamfir ()
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Andreea Zamfir: The Bucharest University of Economic Studies, Bucharest, Romania

Business Excellence and Management, 2013, vol. 3, issue 3, 55-60

Abstract: This paper provides a knowledge-based strategic management of services model, with a view to emphasise an approach to gaining competitive advantage through knowledge, people and networking. The long-term evolution of the service organization is associated with the way in which the strategic management is practised.

Keywords: Strategic management; Service organizations; Conceptual model; Knowledge-based society; Collaboration; Value co-creation (search for similar items in EconPapers)
JEL-codes: M19 (search for similar items in EconPapers)
Date: 2013
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Citations: View citations in EconPapers (16)

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Persistent link: https://EconPapers.repec.org/RePEc:rom:bemann:v:3:y:2013:i:3:p:55-60

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